Frequently Asked Questions

Estimated delivery time is usually 5–8 working days, depending on your location, courier availability, and serviceable pincode.

Yes, free delivery is available on orders above ₹699. For orders below ₹699, delivery charges may be added at checkout.

You can track your order using your Order ID on the Track Order page. Tracking details may update after order confirmation and shipping.

Please contact our support team as soon as possible. If the order is not shipped yet, we may help update the delivery details.

Cash on Delivery may be available for selected orders and serviceable locations. Final availability will be shown during checkout.

No coupon is required for free delivery above ₹699. It is applied automatically according to the order value.

No. Brahamayu Healthcare never asks for OTP, UPI PIN, card PIN, or banking password on call. Please beware of fake calls.

Return requests may be accepted only for damaged, wrong, expired, or genuine issue products. The product should be unused, unopened, and in original packaging.

Please contact us within 24–48 hours of delivery with clear photos and order details. Requests raised late may not be accepted.

Refund or replacement will be processed after verification. Refund time may depend on payment method, bank processing time, and order status.

Brahamayu Healthcare products are Ayurvedic wellness support products. They are not intended to diagnose, treat, cure, or prevent any disease.

If you have any medical condition, are pregnant, breastfeeding, or taking medication, please consult a qualified healthcare professional before using any wellness product.

You can browse products by concern and product type. For product guidance, contact our support team through call or WhatsApp.